Website maintenance & management
Website maintenance
without the website work.
Somebody has to keep the site online, updated, backed up, fast, and current. With Potenza, that somebody isn't you.
We host the site, apply the technical updates, watch it for outages and slowdowns, keep the SEO foundations intact, and make your routine content changes — hours, prices, staff, photos — when you text us. There is no CMS to learn and no support ticket to file.
How it works
A website you never have to manage.
Most website companies build your site, launch it, hand you the keys, and disappear.
Then six months later you need to change something. Now you're logging into software you barely remember how to use, watching YouTube tutorials, or paying someone $150 to change three sentences.
Potenza works differently. We continue managing the website after launch.
You run your business. We'll run the website.
Why it matters
What happens to a website nobody maintains
Websites don't fail loudly. They drift. Nothing looks wrong from the owner's desk, and meanwhile the contact form has been silently failing for five weeks.
Most of the emergencies we get called about started as a maintenance item somebody postponed.
Forms stop delivering
A mail setting changes or a spam filter tightens, and the quote requests stop arriving. Nobody notices, because a missing email looks exactly like a slow week.
Software goes out of date
Plugins, themes, and libraries stop receiving security fixes. Sites get compromised through known holes in software that had a patch available months earlier.
The certificate or domain lapses
A browser warning on your homepage costs more trust in an afternoon than a redesign buys back in a year.
Information goes stale
Old hours, an old price, a phone number for a line nobody answers. Customers treat wrong information as a sign the business is careless — or closed.
Speed decays
Full-resolution photos get added over the years, and the site that loaded in two seconds now takes eight on a phone at a job site.
Search visibility erodes
Broken links, orphaned pages, and a sitemap that no longer matches the site. Nothing dramatic happens on one day; the trend just points down.
Potenza Managed
We keep it running.
$199
per month
One monthly service that covers the hosting, the upkeep, the monitoring, and the everyday changes — with a human to text when something needs to be different.
What's included every month
- Managed website hosting
- Routine website maintenance
- Security monitoring
- Performance monitoring
- Technical SEO maintenance
- Google Search Console monitoring
- Analytics monitoring
- Broken link monitoring
- Routine content edits
- Text-to-edit service
- Image replacements
- Business hour updates
- Price updates
- Staff updates
- Service information updates
- Contact information changes
- Basic announcement updates
- Website backups where applicable
- Ongoing technical oversight
- Mobile compatibility monitoring
Included
What's an included edit?
If we're changing information that's already part of your website, it's probably included.
- Change business hours
- Update pricing
- Swap a photo
- Change a phone number
- Update an employee bio
- Add or remove an employee
- Update existing service information
- Change an announcement
- Correct existing text
- Update contact information
- Replace an existing image
- Update seasonal information
Most simple edit requests are designed to be completed quickly during normal business hours. Timing depends on the request and current workload.
Quoted separately
And what's a new project?
Some changes go beyond normal website maintenance.
- Creating new pages
- Major page redesigns
- New website sections
- Custom functionality
- Booking system changes
- E-commerce development
- New integrations
- Custom forms
- Large amounts of new copywriting
- New location pages
- New SEO campaigns
- Large content uploads
- Database development
- Custom applications
Changing your hours is an edit. Building an entirely new booking system is not.
These projects are quoted separately before work begins.
The value
What are you paying $199 a month for?
Not a login. Not a website builder. Not a hosting account you're expected to figure out yourself.
You're paying for someone to continue taking care of the website. Hosting. Maintenance. Performance. Technical oversight. Routine edits. And somebody you can actually contact when something changes.
Your website stays our problem.
Comparison
The old way vs. the Potenza way
Old way
- 1.Pay for website
- 2.Wait weeks or months
- 3.Website launches
- 4.Developer disappears
- 5.Learn CMS
- 6.Manage plugins
- 7.Handle updates
- 8.Figure out hosting
- 9.Pay for random edits
- 10.Something breaks
- 11.Find developer again
Potenza way
- 1.Tell us about your business
- 2.We build it
- 3.You review it
- 4.We launch it
- 5.We manage it
- 6.Something changes? Text us.
- 7.Done.
Service terms
Service and ownership terms
Potenza provides the website as an ongoing managed service. Clients should own their business domain whenever practical, registered in the client's own name and account; Potenza may manage DNS and technical configuration on the client's behalf.
Placeholder — to be finalized in the Potenza service agreement
Final contract language for the following must be established in Potenza's service agreement before launch. Nothing here should be treated as a legal term.
- Website ownership
- Domain ownership
- Content ownership
- Intellectual property
- Termination
- Website portability
- Data export
- Cancellation
Questions
Managed service questions
Do I have to manage my own website?
No. That's the point. Potenza manages the website for you.
How do I request changes?
For routine website changes, send Potenza a text with what needs to be changed.
How fast are edits made?
Simple changes can often be completed very quickly during normal business hours. Timing depends on the request and current workload.
Are edits included?
Routine changes to existing website content are included with the managed website plan. New pages, new functionality, major redesigns, integrations, extensive copywriting, and larger projects are quoted separately.
Do I need to learn how to use the website?
No. Potenza manages it.
Who owns my domain?
Clients should retain ownership of their business domain. Potenza can manage the technical configuration.
What happens if I cancel?
Cancellation and website portability terms will be clearly outlined in your service agreement.
You have a business to run.
Your website doesn't need to become another job. We'll build it. We'll manage it. When something changes, text us.
Professional websites. Fast turnaround. $199/month management. No website headaches.